Rail Strikes

 

Railstrike

We have been notified of new strike dates by Aslef on 1 and 5 October, and by RMT on 1 and 8 October. More information for customers will follow next week.

Saturday, 1 October 2022 (Avanti West Coast; Chiltern Railways; CrossCountry; C2C; East Midlands Railway; Greater Anglia; Great Western Railway; GTR (including Gatwick Express as well as Network Rail); Hull Trains; LNER; London Overground; Northern Trains; Southeastern; South Western Railway; TransPennine Express; and West Midlands Trains)

If you have a ticket for travel on 1 October 2022, you can use this ticket either on the day before the date on the ticket, or through and including the Tuesday, 4 October 2022. Please note if your ticket is for a journey that includes crossing London it will not be valid on London Underground services on an alternative date. 

If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel, you will be eligible for full refund HERE.


Wednesday, 5 October 2022 (Avanti West Coast; Chiltern Railways; CrossCountry; Greater Anglia; Great Western Railway; Hull Trains; LNER; London Overground; Northern Trains; Southeastern; TransPennine Express; and West Midlands Trains)

If you have a ticket for travel on 5 October 2022, you can use this ticket either on the day before the date on the ticket, or through and including the Friday, 7 October 2022. Please note if your ticket is for a journey that includes crossing London it will not be valid on London Underground services on an alternative date.

Passengers travelling on 5 October 2022 should check on National Rail to find alternative route options if their booked Train Operating Company/ route is on strike. Please check with the train company for mutual ticket acceptance options on alternative routes/ TOC. 

If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel, you will be eligible for full refund HERE.


Saturday, 8 October 2022 (Avanti West Coast; Chiltern Railways; CrossCountry; Greater Anglia; GTR (including Gatwick Express); LNER; East Midlands Railway; C2C; Great Western Railway; Hull Trains; Northern Trains; Southeastern; South Western Railway; TransPennine Express; and West Midlands Trains)

Ticket acceptance and timetable details are not yet available.

If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel, you will be eligible for full refund HERE.


How does this affect existing bookings? 

We will send out an email to notify you if your journey has been cancelled by the train company. You will be offered a full refund on your entire booking if you prefer to rebook your journey. 

If your journey is unaffected by the strike action and you wish to change your dates, you may defer or rebook your journey fee-free before 6pm the day before travel under the Book with Confidence scheme, more info here.


Passengers travelling on strike days have the following options: 

Refunds [online refund form]

If your service has been cancelled, delayed, or rescheduled and we've emailed you about it, you will be entitled to a refund on your unused tickets. You may self-refund your booking via the online refund form (read this guide on how to self-refund your journey) before the departure date. 

Change of travel dates

In the event of your service being affected by strike action cross industry ticket easements and acceptance may be made available. If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel,  you may self refund your entire booking on https://refunds.trainsplit.com/

Change of train company or route

You may be able to use your ticket on another train company or an alternative route. Please check for ticket acceptance information on the train company's website or contact them for more details. 


More information: https://www.nationalrail.co.uk/service_disruptions/industrialaction.aspx