Storm Ciarán: Anticipated Disruption & Ticket Validity
The Met Office has issued Yellow and Amber weather warnings for Storm Ciarán, expected to affect various regions from Wednesday 1st November to Friday 3rd November. Heavy rain and strong winds are likely to disrupt rail services, especially in Wales, the South of England, the Midlands, and the North East of England.
The following train operators have issued statements so far:
- CrossCountry advises customers to check their entire journey on the afternoon of Wednesday 1 November and the morning of Thursday 2 November. For the latest information, click here.
- Gatwick Express, Southern and Thameslink have shared their statements.
- Great Western Railway advises customers to expect disruption on some routes and to check their entire journey before travelling on Wednesday 1 or Thursday 2 November. For the latest information, click here.
- Southeastern and South Western Railway have also provided advice.
- Transport for Wales advises passengers to check for any potential disruptions.
More information will be provided as it becomes available. Please continue to check that your entire journey will still be possible.
Impacted Train Companies
The following train companies are expected to experience service disruptions:
- c2c
- CrossCountry
- Gatwick Express
- Great Western Railway
- Southeastern
- Southern
- South Western Railway (including Island Line)
- Thameslink
- Transport for Wales
Check before you travel
The National Rail Enquiries real-time Journey Planner is currently showing the normal planned service. You are advised to check your entire journey before you travel on Wednesday 1, Thursday 2 and Friday 3 November as trains may be altered in advance or at short notice.
Ticket Validity Arrangements
Tickets dated for Thursday 2 November will be valid to use today, Wednesday 1 November or Friday 3 November instead. If any part of your journey is via London Underground, you will be required to purchase a new ticket for the London Underground leg of your journey.
Refunds
Please note that all standard refund policies continue to apply, with the exception of scenarios where the Train Operating Company has explicitly issued a 'Do Not Travel' advisory affecting your intended journey. If one of your booked trains has been cancelled, you will be able to submit a disruption refund here.
Frequently Asked Questions
Journey Planner